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Terms & Conditions

  1. Definitions: A Caravan means a caravan.
  2. Jay Cee Ess Global Pty Ltd trades as Caravan Logistics.
  3. Caravan Logistics facilitates the transport of caravans between any two places located anywhere in Australia using contracted carriers.
  4. Quotations are based on the information placed into our web site by the customer. The quote will be based on the dimensions supplied by the customer. Inaccurate information will result in an inaccurate quote. If a booking is placed with the wrong information and the caravan is larger than declared, additional charges will apply before a caravan is collected or moved. Dimensions are based on the length, width and height of a caravan. Measurements must be the most extreme points. 
  5. Caravan Logistics does not guarantee delivery times or promises made by their contracted carriers. Caravans transit times are provided by the individual contracted carriers and are estimates only. Transit times may vary due to peak periods, acts of nature and backlogs etc..... Do not plan holidays, trips and/or meetings etc. using estimated transit times. Estimated transit times are calculated from the day the caravan is collected or dropped off to our depot. Caravan Logistics or it's contract carriers are not responsible for delays or excess transit times. Refunds or compensation claims will not be entered into regarding excess transit times. We do all we can to ensure transit times are estimated correctly.
  6. When a caracan is booked as a door collection or delivery, due the access of some locations we will not always be able to get our vehicles right up to the actual address. In these cases we will either get as close as we can or arrange a "call to meet the driver" point. This will usually be a car dealership or service station that has the required access for our vehicles. You will be required to get the caravan to this point at the required time.
  7. All caravans travelling into WA go through a quarantine process which is a legal requirement. All caravans must be completely clean prior to pick-up. Caravans that require cleaning prior to quarantine inspection will be charged directly to the customer. Further charges may also be applicable for re-assessment.
  8. Caravan Logistics use contracted carriers and accepts no responsibility for any of their actions, suggestions or their failure to deliver to their agreed terms. Caravan Logistics can not and will not accept any responsibility for the outcomes of their contracted carriers. Caravan Logistics can not and will not be held liable for any of the business practices of their contracted carriers.
  9. All prices quoted by Caravan Logistics include fuel levy, GST and Transit Warranty (where provided) by the contracted carrier. All prices quoted are based on the market value on that day and will vary on a daily basis either up or down. You are bound by the individual contracted carriers terms and conditions. Please refer to their individual terms and conditions of carriage and warranty policy details. A copy is usually provided on the reverse side of their condition report and/or transit paperwork. Please contact Caravan Logistics immediately should you wish to increase the warranty value for your caravan or you would like to organise your own transit insurance/warranty. Please refer to each contract carriers warranty for full details. Goods in caravans, after market accessories, modified items etc., are not covered under any warranty.
  10. All warranty claims must be addressed directly with the contracted carrier/s and not Caravan Logistics. Caravan Logistics is not liable and accepts no responsibility for any loss or damage to a caravan while in transit with their contracted carriers. Please note that an excess may apply. Should you have any questions or concerns regarding the warranty cover, please contact the carrier/s directly for their full Terms and Conditions.
  11. All caravans must have all parts and accessories secured in closed compartments. Under no circumstances will caravans be transported with loose items inside. Any loose items will need to be removed before we transport the caravan. Please advise Caravan Logistics immediately should you require assistance with transporting of personal possessions. Please note that any personal goods authorised to travel with the caravan are not covered under the carriers warranty policy - Goods always travel at owners risk.
  12. We do not transport dangerous goods in any caravans.
  13. All caravans booked must be of a solid construction and in a completely intact condition to ensure they travel without damage being caused.
  14. Invoices must be paid in full to Caravan Logistic before Caravan Logistics will arrange and confirm transport with their contracted carriers.
  15. Booking cancellations attract a cancellation fee of at least $150 + GST. Further charges will apply for futile collections or deliveries. If we attempt to collect a caravan and it is not ready for collection, charges will apply.
  16. Caravan Logistics reserves the right to change or amend any of our Terms and Conditions without notification.
  17. Caravan Logistics reserves the right to cancel or decline bookings at any time without explanation. This includes declining any quoted price generated by the online quoting system, that has either been accepted or paid for.
  18. By submitting a quote request with or sending an email to Caravan Logistics or any site associated with the Jay Cee Ess Global  Group of Companies, you are agreeing to receive unsolicited emails on future promotions, services and/or products from any of their Companies.

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